Frequently Asked Questions

What does 784 stand for?

784 is the area code when dialing from the beautiful islands of Saint Vincent and the Grenadines. 784 incorporates American-Caribbean cultures showcasing androgynous style, bright, bold and exquisite colors.

What is the return policy?

Items must be returned within 14 business days. B2B/wholesale items must be returned within 30 business days via email ANDELLS.NYC@GMAIL.COM **Please include full name or business name, full address, contact email, contact phone number, order number(s) and reason for the return and/or exchange.

Is there a limit for products?

There is no limit to the amount of products you can purchase. *Please note due to inventory, large orders of 25 items or more may be subject to back order*

How can I track my order?

Once you have placed an order you will receive a order confirmation email. Once the order has shipped, you will receive an order fulfilled email along with your tracking number(s).

What are the shipping methods?

Our shipping methods are standard (6-8 business days), express (2-4 business days) and International (10-18 business days) via DHL, FedEx and USPS.

What are accepted payment methods?

Visa, MasterCard, AMEX, Discover, Apple Pay, Google Pay, Samsung Pay, Zelle transfer and PayPal.

What is the cancelation policy?

Free cancelation within 24 hours after payment confirmation.

How long is the refund process?

7-9 business days, depending on the financial institution.